not all travel agents are created equal
Sue Ellen Wallace began her career in 1969 at Salt Lake City's Beehive Tours and Travel, serving first as corporate agent and then Manager of the Commercial Department while also managing leisure air hotel and cruise ticketing, ultimately becoming Vice President of the Intermountain West's premier travel agency. She became the "Go-to" person for families and small businesses, while achieving Commercial Travel Counselor certification and serving as Utah representative to ASTA (American Society of Travel Agents).
Sue Ellen became an independent agent in 1987, sensing a trend which resulted in transition from the regulated airline industry to today's avalanche of web based options.
Sue Ellen has weathered all the changes and learned what really counts—time and expertise seldom found among "order takers" and automated web sites.
Business . . .
As any frequent traveler knows, airline attempts to "simplify" pricing and ticketing procedures have resulted in a "house of cards" system that is confusing and very difficult to navigate. Changes, for example, can all too easily and all too often devolve into expensive nightmares.
Drawing upon four decades of experience in all aspects of travel, Sue Ellen puts her knowledge and expertise to work for clients in creative and flexible ways that even the most dedicated employee unlikely can match.
With direct access to all major airline reservation systems and a comprehensive understanding of the various ticketing outlets, the knowledge to optimize award, point and mileage programs, and hotel and car rental systems, Sue Ellen is regarded by clients as "the extra expert hand" without the costs associated with in-house travel coordinators.
Clients seeking the best combination of convenience and cost know that Sue Ellen can usually find a way that seldom may be obvious to non-professionals and even to many less adept travel agents.
. . . and Leisure
Vacations can be paradoxical. Travel problems can dilute what should be a relaxing and refreshing experience. Many of Sue Ellen's business clients know that vacation travel should be as meticulously planned and organized as a business trip.
While Sue Ellen has access to virtually all vacation offerings, She does neither sells nor promote one-size-fits-all vacation packages on behalf of wholesalers or cruise lines, but instead creates the vacation the client desires, whether cruise, ski trip, golf vacation, European or exotic destination on any continent or to any venue. Sue Ellen is driven by service, not quotas.
Sue Ellen's clients know that for business or leisure travel, all they have to do is "Ask Sue Ellen."
